The Australian Consumer Law (ACL) provides a broad range of protections for Australian consumers. For example, you may have rights under the ACL if you have bought goods and services from a business based in Australia that:
did not work properly;
broke very quickly;
was unsafe
was not fit for purpose; or
did not function as expected.
The ACL also provides consumer protection provisions that relate to:
misleading and deceptive conduct;
unconscionable conduct;
unfair practices;
unfair contract terms when dealing with standard form consumer contracts;
consumer guarantees when purchasing certain goods and services;
product safety; and
enforcement powers and remedies.
Competition Law protects businesses against anti-competitive business practices. Prohibited conduct includes:
agreements with exclusionary clauses or clauses which affect competition;
anti-competitive exclusive dealing arrangements;
collective bargaining and collective boycotts;
mergers and acquisitions which reduce competition;
misuse of market power;
the operation of cartels; and
maintaining the resale price.
See our FAQ and Q&A that will answer many questions commonly asked about Consumer & Competition Law. Click on the area of law below that relates to your issue.
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